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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Marcus Miller

April 9, 2026

5  out of  5
rating by Marcus Miller
"Was able to work with Todd and he was more than helpful. He was able to get us legit the best price, as we did shop around. Additionally, he made the process very seamless and easy. Was great working with him."
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Jerrica Joseph

April 8, 2026

5  out of  5
rating by Jerrica Joseph
"Mr. Bryant Thompson and Nicole Freeman make a great team in handling customer concerns. They are very kindhearted and respectful insurance agents and I would recommend them to everyone I know."
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Kenyatta McGill

April 7, 2026

5  out of  5
rating by Kenyatta McGill
"Nicole Freeman went above and beyond to assist me with all my insurance needs. She is very professional, and kind. Thank you for the excellent customer service you provided for me."
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Amber Ray

April 7, 2026

5  out of  5
rating by Amber Ray
"Jessica was very patient. She went above and beyond to help me. I had the hardest time trying to find insurance and although I wasn’t able to pay today, she was still nice about it. I’m looking forward to talk to her again"
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Clifton Walker

April 6, 2026

5  out of  5
rating by Clifton Walker
"Nicole talk good person she is beautiful woman. She a great job."
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Amanda

April 6, 2026

5  out of  5
rating by Amanda
"Todd was very helpful and friendly and i saved a lot of money!!"
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Brian

April 4, 2026

5  out of  5
rating by Brian
"Nicole is so patient and willing to assist in anyway."
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Brandon Mcwilliams

April 4, 2026

5  out of  5
rating by Brandon Mcwilliams
"Nicole freeman took care of me so well. Ty for your great customer service !!!"
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T E

April 4, 2026

5  out of  5
rating by T E
"I enjoyed my experience speaking with a representative at this location. I believe her name is Nicole was exceptionally friendly, knowledgeable, and professional. Thank you for your assistance."
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Laurel Carlson

April 3, 2026

5  out of  5
rating by Laurel Carlson
"Todd was very professional & extremely helpful. He made the entire process easy!"
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amy turner

April 2, 2026

5  out of  5
rating by amy turner
"Nicole is the best!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Jessa Ward

April 2, 2026

5  out of  5
rating by Jessa Ward
"Spoke with Todd. He was very helpful and got back with me quickly ."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Darlene Rector

April 1, 2026

5  out of  5
rating by Darlene Rector
"Just spoke with Todd in the State Farm Lithia Springs, GA office. He was very nice & extremely helpful!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Kharakloset

April 1, 2026

5  out of  5
rating by Kharakloset
"I started back in February looking for car insurance and heard good things about State Farm. So I decided to proceed with the car insurance today and I was very delighted that Jessica (Agent) assisted me on car insurance and I got a better offer through this company vs my current car insurance that I'm about cancel tomorrow. She is very patient and very knowledgeable in her experience with the company. I would recommend State Farm as your car insurance and many more insurance that you need. Thank you and I appreciate everything that you had to offer me with car insurance."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Derrick Alexander

March 31, 2026

5  out of  5
rating by Derrick Alexander
"He was very helpful with getting me some auto insurance"
We responded:
"We’re thrilled to know you had a great experience with our team. Anytime you need support, guidance, or just have a quick question, please don’t hesitate to reach out."
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Gail Thompson

March 30, 2026

5  out of  5
rating by Gail Thompson
"I do not write reviews…However,Jessica is phenomenal and I wanted to get the word out!! I reached out via email to Bryant Thompson (no relation)with State Farm. He told me that he would have his best agent respond to my needs, and he did it. Jessica was and is extremely patient, kind, understanding, and a true angel.I’m of the opinion that she went above and beyond calling on a Saturday to follow up providing me with a solution to my issues. It is rare to find people today that are gracious and truly provide“CUSTOMER SERVICE”."
We responded:
"Thank you for your kind words! It’s a privilege to serve you, and we’ll always be just a call or message away if you ever need anything in the future."
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Max Watson

March 29, 2026

5  out of  5
rating by Max Watson
"Great service"
We responded:
"Your feedback truly brightened our day. We’re committed to being here whenever you need us, so please reach out anytime we can help."
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Amber Moreland

March 28, 2026

5  out of  5
rating by Amber Moreland
"Amazing service!! My mother and I were looking for affordable insurance and Mr Bryant did just that!! Will be utilizing his services in the future!"
We responded:
"We really appreciate you sharing this. Our office works hard to provide excellent service, and it’s wonderful to know it shows. Please don’t hesitate to contact us if you need help down the road."
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Ladarius Weatherall

March 28, 2026

5  out of  5
rating by Ladarius Weatherall
"I was honestly ready to leave State Farm because my previous agent out of Douglasville made me feel like just another number. Then I started working with Nicole, and she completely changed my experience. Nicole not only cared about my policy, but she cared about me as a person. She asked how I was doing, asked about my family, and always took the time to make sure I understood everything. She even remembers my voice when I call, which says a lot about how much she truly cares about her customers. It is rare to find someone who is this genuine, kind, and attentive. Nicole goes above and beyond, and because of her I decided to stay with State Farm. If you want an agent who truly cares, I cannot recommend Nicole enough."
We responded:
"Thanks for putting your trust in us! We look forward to continuing to serve you—please let us know anytime we can lend a hand in the future."
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Zhane Stanley

March 28, 2026

5  out of  5
rating by Zhane Stanley
"I had an amazing experience working with Nicole Freeman at State Farm! From the very beginning, she was professional, knowledgeable, and genuinely cared about finding the best coverage for my needs. She took the time to explain everything clearly and made the entire process smooth and stress-free."
We responded:
"We’re so glad to hear this! Insurance can feel overwhelming at times, but you can always count on us to help simplify it. Please reach out if you ever need assistance."
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Michael Dennis

March 27, 2026

5  out of  5
rating by Michael Dennis
"Jessica has been great. She’s a wonderful agent. We had a good conversation and her partner Nicole is a great agent too. We need more insurance agents like the ones you have selling insurance will be a whole lot better when people are honest and try to help people out of the kindness of their heart, not try to lead them straight. You have some wonderful workers and if they were my workers, I’ll give both of them a big fat race I appreciate her. She reached out to me right away. I was about to go into another direction and she changed my mind real quick. I can tell she’s a wonderful person. Thank you so much for helping me Michael Dennis thank you."
We responded:
"What a thoughtful review—thank you! You’re never just a number here, so don’t hesitate to connect with us again if you need anything at all."
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Novack Thomas

March 27, 2026

5  out of  5
rating by Novack Thomas
"Jennifer was awesome and patient helping me get renters insurance in a timely manner. Great service!!"
We responded:
"We’re grateful for your support! Please know our team is always available if you’d like help reviewing coverage, making changes, or simply asking a question in the future."
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Minola

March 27, 2026

5  out of  5
rating by Minola
"I’ve been with Statefarm for 30+ years. I found them to be helpful when needed! Great customer service! Like today 3/27, Todd assisted with allowing a few extra days to pay the auto insurance balance without any interruptions! Thank you Todd✨"
We responded:
"It means so much that you had a positive experience with us. Our door is always open—please connect with us if there’s ever anything we can do for you."
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Malik Jenkins

March 27, 2026

5  out of  5
rating by Malik Jenkins
"Nicole is truly the best. She’s always helpful, easy to talk to, and goes above and beyond to get things done. I really appreciate how smooth she makes everything. She’s honestly the main reason I continue to stay with State Farm."
We responded:
"Thank you for taking time out of your day to leave this review. We’re here to help whenever you need it, so please don’t hesitate to reach out."
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Charles Pender

March 25, 2026

5  out of  5
rating by Charles Pender
"Jessica gave me phenomenal service. Although I pay more for my insurance, she gave me more value for the dollar. I appreciated her expertise and how she explained the details to me. She was very patient."
We responded:
"We truly value your feedback. Knowing you’re satisfied motivates us to keep giving our best every day. Please don’t hesitate to reach out in the future if you need anything."